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Logistics Operations / Shipping Coordinator
About the role
We are seeking a highly organized and proactive Logistics Operations / Shipping Coordinator to manage end-to-end import and export activities. This role involves coordinating shipments, liaising with service providers, preparing shipping documentation, and ensuring timely, efficient cargo movement. The ideal candidate will have strong problem-solving, communication, and multitasking skills while maintaining excellent customer service.
Key responsibilities
- Coordinate bookings with shipping lines and freight carriers for imports and exports.
- Obtain and compare freight quotations, negotiating competitive rates.
- Oversee shipment movement from supplier to consignee, ensuring timely delivery.
- Prepare and submit shipping documents, including Bills of Lading, CARICOM Invoices, and Shipping Instructions, within required deadlines.
- Liaise with customs brokers, transport providers, and port operators to facilitate clearance and delivery.
- Track shipments, provide updates, and resolve delays or operational issues.
- Maintain accurate records of shipments, costs, and documentation.
- Deliver responsive customer service and handle inquiries professionally.
Required skills and competencies
- 2-3 years of experience in a similar industry.
- Strong knowledge of import/export logistics and shipping processes.
- Experience with shipping documentation and freight coordination.
- Effective negotiation, organization, and time-management skills.
- Ability to manage multiple shipments and meet deadlines under pressure.
- Strong problem-solving and communication skills.
- High attention to detail and accuracy.